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A–4 Reference Guide
Troubleshooting
Preparing to Call Technical Support
If you cannot solve a problem using the troubleshooting tips in
this section, you may need to call technical support. Have the
following information available when you call:
■
The monitor
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Monitor model number
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Serial number for the monitor
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Purchase date on invoice
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Conditions under which the problem occurred
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Error messages received
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Hardware configuration
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Hardware and software you are using