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Chapter 4
28
• Print cartridge ink level indicators on the Status or
Cartridges tabs of the printer’s Control Program are
shaded.
• Error messages (such as Printer Offline) and job progress
information do not display on your computer screen.
Before proceeding, verify that:
• The printer software is installed correctly. For help, see
page 37.
• The parallel or USB cable is securely attached to both the
printer and the personal computer.
• The printer is plugged in and turned On.
• Your printer port is set to an LPTn port if you are using a
parallel cable or to a USB port if you are using a USB cable.
For help, see page 28.
• If you are using Windows 98 or Windows 2000, your
printer port is set to an LPTn port for a parallel cable, or to
a USB port for a USB cable. To check your printer port and
change it if necessary:
1 From the File menu of your software application, select
Print (or Printer) Setup.
2 Check your printer port in the Where area.
3 If you need to change your printer port, uninstall and
then reinstall the printer software following the
instructions on page 38.
• If you have a switch box or other device (such as a scanner
or fax) connected to the computer's parallel port, it
supports bidirectional communication. You may need to
disconnect your printer from the switch box or other device
and connect it directly to your computer.