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Troubleshooting
29
Printer ejects a blank page after appearing to print
Make sure:
•
You have removed the sticker and transparent tape on
the bottom of the print cartridges. For help, see
page 22.
•
Your Compaq printer is set as the default printer.
Printer is plugged in but doesn’t print, or you get a
Printer Offline message
Make sure:
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The printer is turned On, and the paper is loaded
correctly.
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The parallel or USB cable is completely plugged into
the printer
.
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Your Compaq printer is set as the default printer.
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The printer is not being held or paused. To check the
printer status:
1
From the Printers folder, double-click the
Compaq IJ1200
icon.
2
Click the
Printer
menu and make sure no check
mark appears next to the
Pause Printing
option.
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If you have a switch box or other device (such as a
scanner or fax) connected to the computer's parallel
port, it supports bidirectional communication. You may
need to disconnect your printer from the switch box or
other device and connect it directly to your computer.
Print a test page. If the test page prints, the printer is
functioning properly. Check your software application.