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Troubleshooting
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Troubleshooting
17
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Your application is designed to print envelopes. Check the
user’s documentation that came with your application.
Document prints with mistakes or poor quality
Print quality is poor at the left, right, top, or
bottom edge of page
Your printer cannot print in the extreme margins of a page.
Use these minimum settings:
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Left and right margins:
6.35 mm (0.25 in.) each for all paper sizes except A4
For A4 size paper - 3.37 mm (0.133 in.) each
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Top and bottom margins:
Top - 1.7 mm (0.067 in.)
Bottom - 12.7 mm (0.5 in.)
Vertical straight lines are not smooth
To improve the print quality of vertical straight lines in tables,
borders, and graphs:
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Select a higher print quality setting.
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Test the cartridge alignment. For help, see page 9.
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Clean the print nozzles. For help, see page 11.
Print is too dark or smudged
Make sure:
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The Paper Type setting in the Printer Properties matches
the paper type loaded in the printer.
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The paper is straight and unwrinkled.
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The ink is dry before you handle the paper.