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6-12 Troubleshooting
Troubleshooting Memory Problems
Troubleshooting Power Problems
Memory
Symptom Problem Solution
Insufficient memory
message is displayed.
All memory in Internet PC is being used by
open programs and memory is needed for
desired task.
To avoid Windows automatically running
unnecessary programs at start up, complete the
following steps:
1.
Click
Start
.
2.
Select Run.
3.
Type
MSCONFIG
in the Open: field.
4.
Click
OK
.
5.
Select the Startup tab and deselect any
unnecessary programs.
Close one or more programs and retry. It may also
be necessary to restart Windows to recover memory
should this fail.
Power
Symptom Problem Solution
Internet PC will not
turn on.
Line voltage selection switch is not in the
proper position for your region (115V/230V).
Set your line voltage selection switch to the correct
setting for your region, or call a Compaq Authorized
Service Provider for assistance. Refer to your
Certificate of Warranty
for details.
Wall outlet is bad. Test the outlet by connecting a different electrical
device to outlet.