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6-16 Troubleshooting
Poor print quality.
Drivers are improperly installed. Uninstall and reinstall the printer drivers.
To uninstall the printer drivers, complete the
following steps:
1.
On the Windows taskbar, click
Start
.
2.
Click
Programs
.
3.
Select your printer model.
4.
Click
Uninstall Drivers
.
5.
Follow the instructions on the screen.The
program will uninstall your printer drivers.
To reinstall the printer drivers, insert the Inkjet
Printer Driver CD that came with your printer
into the CD-ROM drive. On some systems the
installation program will run automatically if you
follow the instructions on the screen. To run the
setup program manually, complete the following
steps:
1.
From the Windows taskbar, click
Start.
2.
Select
Programs
.
3.
Select
Windows Explorer
.
4.
Select the CD-ROM drive that contains the
printer driver CD.
5.
Double click the file
Setup.exe
to run the setup
program.
6.
Follow the instructions on the screen.
For troubleshooting assistance on your USB printer or other USB peripherals, please refer to the manufacturer’s
documentation.
We strongly recommend that you
not
connect your printer until
after
you have set up the computer, monitor, speakers,
keyboard and mouse and have completed the on-screen registration process which runs when you start the system for the
first time.
When installing USB printers or other USB devices, it is strongly recommended that you follow the manufacturer’s instructions
for loading their software and connecting their device.
Printer
Symptom Problem Solution