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Troubleshooting 6-15
Poor print quality.
Cartridge may be running out of ink. Replace cartridge by following the preceding
directions.
Cartridge nozzles may need cleaning.
1.
Click
Start.
2.
Click
Programs
.
3.
Select the printer model you have installed on
your PC.
4.
Select
Printer Control
.
5.
Click the
Cartridges
tab.
6.
Select
Clean Print Nozzles
. The cleaning
pattern prints.
7.
Follow the test instructions on the screen to
obtain satisfactory print quality.You may need
to run the test as many as three times.
8.
If the print quality is not satisfactory, reinstall
the print cartridge and rerun the test.
9.
If the quality is still unsatisfactory, wipe the
print cartridge nozzles.
Cartridge needs to be aligned.
1.
Click
Start
.
2.
Click
Programs
.
3.
Select the printer model you have installed on
your PC.
4.
Select
Printer Control
.
5.
Select the
Cartridges
tab.
6.
Click the
Align Cartridges
button. The
cartridge alignment page prints. Follow the
instructions on the screen to test and correct
the alignment of your print cartridge.
7.
Click
OK
.
Printer
Symptom Problem Solution