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Warranty and License Information
To Our Valued Customer
Congratulations on your decision to purchase a Compaq
Presario PC! During development, the Compaq Presario must
pass extensive quality tests to meet the rigorous standards that
have made Compaq famous for quality and reliability.
All Compaq Presarios go through a comprehensive quality
test to ensure the PC is working correctly before it leaves our
factory. In addition, we have placed a security seal on your
PC to indicate that it has not been tampered with since it left
our factory.
We know that expanding and upgrading are key benefits
for all customers. We are proud to make this a key
differentiator for our Compaq Presario and understand that
you may wish to upgrade your PC to meet your specific
needs.
Any hardware upgrades that you intend to do should only
be done after you have completely set up your new Compaq
Presario. Refer to the setup poster included with your system
for help with setting up. If you have any problems setting up
your system and turning it on, immediately contact the
Customer Support Center listed earlier in the Warranty and
Support Guide, and an HP Customer Representative will
assist you. This must be done first before attempting to
upgrade your system.
By breaking the security seal on the back of the Compaq
Presario, you are confirming that the Compaq Presario was
working properly before you attempted to upgrade your
system. Once the security seal has been broken, your
Compaq Presario is then, to the extent allowed by local law,
covered under the terms and conditions listed in the
following pages.
Thank you for choosing the Compaq Presario. We hope you
enjoy discovering the exciting things you can do with it!
Customer Support
Easy to reach. Easy to use. Award-winning Customer Support is
our promise to help you get the most from your Compaq
Presario. Whether with tools located on your PC, from
information on the Web, by phone, or through your local
retailer, you’ll find what you need.
Problems? HP Will Help
Your new Compaq Presario computer is built to work right
now — and for many years to come. But it is a complex,
powerful machine, and sometimes things go wrong. If
that happens to your computer, HP is ready to help.
Getting Started
Follow the setup poster for help with setting up and using
your PC.
Register Your PC
It is always best to register your PC. This allows for quicker
help when you need it. You can register on the Web at:
http://register.hp.com
And, if Necessary: Get Repair
If your computer needs to be repaired or to have parts
replaced, you have two choices:
1 You can easily replace many of your Compaq Presario
parts that are considered consumer replaceable. This is
the fastest method of repair, as many times we can send
the part directly to your home or business in a few days.
2 If a repair is necessary, the Customer Support Center will
make arrangements to fix your computer. This service is
free for one year from the date you purchased your
computer.
These services are covered for one year from the date you
purchased your computer
There are a few limitations and exclusions to this warranty
(as well as some important details), which are described in
the following section.
The Legal Language
Hardware Limited Warranty
HP Product DURATION
Hardware One (1) Year Limited Warranty
General Terms
This HP Hardware Limited Warranty gives you, the customer,
express limited warranty rights from HP, the manufacturer.
Please refer to HP’s Web site for an extensive description of
your limited warranty entitlements. In addition, you may also
have other legal rights under applicable local law or special
written agreement with HP.