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Installation Guide
Creative DSL USB 7410
RFC 2364
22 of 32
3. If you continue to see the sign beside the Creative DSL USB 7410
device, contact Technical Support for further assistance.
The HS Light is off or keeps blinking -
When the HS light is flashing, the modem is attempting to connect to your
local Central Offic (CO) to establish a DSL connection. Upon a successful
connection, the HS light should turn off and the green LINK light should be
illuminated. However, if your modem HS light keeps on flashing for minutes
long, it is possible indicating the followings:
1. HS light is off - Central Office equipment might have not turned on properly.
Contact your DSL Service Provider for further assistance.
2. HS light keeps on blinking -
a. Too much noise in your phone line renders the DSL connection unable to
establish. Try the following two methods -
External interference might have caused noise to your DSL line. Try
your DSL connection a few minutes later.
Attach microfilters to all the phone jacks connected to analog devices,
which share the same line as your DSL connection.
b. If the problem persists, contact Technical Support.