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ObjectworldCommunicationsCorp.•308LeggetDrive•Ottawa,ON•
Canad • 1Y6• 613‐599‐9698•F:613‐599‐7457•www.objectworld.coma K2K T:
6 Troubleshooting
1. Youreceiveavoicemailpromptwhendialingtheidentityofthedevice.
Verifythefollowing:
• TheidentitywascreatedinUCServerandthecorrectUserIDandpasswordareconfiguredonthedevice
o Seesection4
• TheSIPServeraddressonthedeviceissettothecorrectIPAddressofUCServer
o Seesection4.2
• SIPRegistrationisenabledonthedevice
o Seesection4.2
2. YouareunabletoaccesstheWebinterfacetoconfigurethepagingdevice.
Verifythefollowing:
• YourPCissettothesameaddressrangeasthedeviceforfirst‐timeconfiguration.
• Seesection3.2
3. Noaudiowhencallingintopagingdevice.
Verifythefollowing:
• Thevolumelevelissetcorrectly
o Thiscanbeadjustedbyloggingintothewebinterfaceunderintercomsetup