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TECHNICAL SPECIFICATIONS
Model
CPS425SL/CP425HG
CP425G
CP500SL/CP500HG
Capacity 425VA/255W 500VA/300W
Input Voltage on Utility 96V to 140V
Input Frequency 47 Hz to 63 Hz
On-Battery Output Voltage 120Vac ± 7%
On-Battery Output Frequency
50Hz/60Hz
(UPS boots in battery mode: 60Hz)
Transfer Time 4ms Typical
Max. Load for UPS Outlets (4 Outlets) 425VA/255W 500VA/300W
Max. Load for Full-Time Surge Protection
outlets (8 Outlets)
8 Amps 12 Amps
On-Battery Output Wave Form Simulated Sine Wave
Operating Temperature + 32°F to 104° F / 0° C to 40° C
Operating Relative Humidity 0 to 90% non-condensing
Size (L x W x H)
9.8” x 5.8” x 3.1”
250 x 147 x 80 mm
Net Weight 5.0lbs / 2.3kg 6.24lbs / 2.83kg
Battery Type 12V, 3Ah 12V, 4.5Ah
Typical Battery Recharge Time 8 hours typical from total discharge
Typical Battery Life 3 to 6 years, depending on number of discharge/recharge cycles
Recommended Battery Sealed Maintenance Free Lead Acid Battery
Safety Approvals UL1778(UPS), cUL CSA C22.2 No.107.3-05, FCC/DoC Class B
DEFINITIONS FOR ILLUMINATED LED INDICATORS
Power ON Wiring Fault Alarm
CONDITION
On Off
Off Normal
On Off
Beep twice
every 30 seconds
Utility Failure- The UPS is providing power to battery power-supplied
outlets from its battery.
On Off
Rapid Beeping
every 1/2 second
Utility Failure- The UPS is providing battery power. Rapid beeping
indicates the unit will run out of power shortly.
Off Off
Constant tone
Battery Overload - Occurs when connected equipment exceeds the
listed capacity of the UPS. Turn the UPS off, unplug at least one
piece of equipment from battery outlets, wait 10 seconds, reset the
circuit breaker and turn the unit on.
On/Off On
None
Electrical Wiring Fault - This indicates a wiring problem with the
AC outlet such as bad ground, missing ground, or reversed wiring.
Disconnect all electrical equipment from the outlet and have an
electrician check the outlet to insure proper wiring.
CYBERPOWER GREENPOWER UPS™ TECHNOLOGY
High Frequency Energy-Saving Design
The GreenPower UPS™ has a high-frequency, low copper design that includes
a compact energy-efficient inverter and charger. This ultra-efficient GreenPower UPS™
technology significantly reduces your energy costs as it protects your equipment from
data loss and damage. The GreenPower UPS™ is also manufactured in compliance with
the Restriction on Hazardous Substances (RoHS) directive making it one of the most
environmentally-friendly on the market today.
Limited Warranty and Connected Equipment Guarantee
Read the following terms and conditions carefully before using the CyberPower CPS425SL/CP425HG, CP500SL/CP500HG, and
CP425G (the “Product”). By using the Product you consent to be bound by and become a party to the terms and conditions of this
Limited Warranty and Connected Equipment Guarantee (together referred to as this “Warranty”). If you do not agree to the terms and
conditions of this Warranty, you should return the Product for a full refund prior to using it.
Who is Providing this Warranty?
CyberPower Systems (USA), Inc. (“CyberPower”) provides this Limited Warranty.
What Does This Warranty Cover?
This warranty covers defects in materials and workmanship in the Product under normal use and conditions. It also covers
equipment that was connected to the Product and damaged because of the failure of the Product.
What is the Period of Coverage?
This warranty covers the Product for three years and connected equipment for as long as you own the Product.
Who Is Covered?
This warranty only covers the original purchaser. Coverage ends if you sell or otherwise transfer the Product.
How Do You Get Service?
1. Call us at (877) 297-6937 or write to us at Cyber Power Systems (USA), Inc., 4241 12
th
Ave. E., STE 400, Shakopee, MN 55379
or send us an e-mail message at claims@cyberpowersystems.com for instructions.
2. When you contact CyberPower, identify the Product, the Purchase Date, and the item(s) of Connected Equipment. Have
information on all applicable insurance or other resources of recovery/payment that are available to the Initial Customer and
Request a Claim Number.
3. You must provide a dated Proof-of-Purchase receipt (or other proof of the original purchase) and provide a description of the
defect.
4. Pack and ship the product to CyberPower and, if requested, the item(s) of Connected Equipment, a repair cost estimate for the
damage to the Connected Equipment, and all claim forms that CyberPower provides to you. Show the Claim Number on the
shipping label or include it with the product. You must prepay all shipping costs, you are responsible for packaging and
shipment, and you must pay the cost of the repair estimate.
How Long Do I Have To Make A Claim?
All claims must be made within ten days of the occurrence.
What Will We Do To Correct Problems?
CyberPower will inspect and examine the Product.
If the Product is defective in material or workmanship, CyberPower will repair or replace it at CyberPower's expense, or, if
CyberPower is unable to or decides not to repair or replace the Product (if defective) within a reasonable time, CyberPower will refund
to you the full purchase price you paid for the Product (purchase receipt showing price paid is required).
If it appears that our Product failed to protect any equipment plugged into it, we will also send you forms for making your claim for the
connected equipment. We will repair or replace the equipment that was damaged because of the failure of our Product or pay you
the fair market value (NOT REPLACEMENT COST) of the equipment at of the time of the damage. We will use Orion Blue Book, or
another a third-party valuation guide, or eBay, craigslist, or other source to establish that amount. Our maximum liability is limited to
$75,000 for the CPS425SL/CP425HG and CP425G, and $100,000 for the CP500SL/CP500HG.
Who Pays For Shipping?
We pay when we send items to you; you pay when you send items to us.
What Are Some Things This Warranty Does Not Cover?
1. This Warranty does not cover any software that was damaged or needs to be replaced due to the failure of the Product or any
data that is lost as a result of the failure or the restoration of data or records, or the reinstallation of software.
2. This Warranty does not cover or apply to: misuse, modification, operation or storage outside environmental limits of the Product
or the equipment connected to it, nor for damage while in transit or in storage, nor if there has been improper operation or
maintenance, or use with items not designed or intended for use with the Product, such as laser printers, appliances, aquariums,
medical or life support devices, etc.
What Other Limitations Apply?
1. This Warranty does not apply unless the Product and the equipment that was connected to it were connected to properly wired
and grounded outlets (including compliance with electrical and safety codes of the most current electrical code), without the use
of any adapters or other connectors.
2. The Product must have been plugged directly into the power source and the equipment connected to the Product must be
directly connected to the Product and not “daisy-chained” together in serial fashion with any extension cords, another Product
or device similar to the Product, surge suppressor, or power tap. Any such installation voids the Limited Warranty.
3. The Product and equipment connected to it must have been used properly in a suitable and proper environment and in
conformance with any license, instruction manual, or warnings provided with the Product and the equipment connected to it.
4. The Product must have been used at all times within the limitations on the Product’s VA capacity.
What are the Limitations?
The sole and exclusive remedies of the Initial Customer are those provided by this Warranty.
The Product was designed to eliminate disrupting and damaging effects of momentary (less than 1ms) voltage spikes or impulses
from lightning or other power transients. If it can be shown that a voltage spike lasting longer than 1ms has occurred, the occurrence
will be deemed outside the rated capabilities of the Product and the Limited Warranty is void. CyberPower Does Not Cover or
Undertake Any Liability in Any Event for Any of the Following:
1. Loss of or damage to data, records, or software or the restoration of data or records, or the reinstallation of software.
2. Damage from causes other than AC Power Line Transients, spikes, or surges on properly installed, grounded and
code-compliant 120 volt power lines in the United States and Canada; transients, surges or spikes on standard telephone land
lines, PBX telephone equipment lines or Base 10T Ethernet lines, when properly installed and connected. (This exclusion
applies, for example, to fluctuations in data transmission or reception, by CATV or RF transmission or fluctuations, or by
transients in such transmission.)
3. Damage from any circumstance described as excluded above with respect to the Product.
4. Damages from fire, flood, wind, rain, rising water, leakage or breakage of plumbing, abuse, misuse or alteration of either the
product or the Connected Equipment.
5. CyberPower excludes any liability for personal injury under the Limited Warranty and Connected Equipment Guarantee.
CyberPower excludes any liability for direct, indirect, special, incidental or consequential damages, whether for damage to or
loss of property [EXCEPT FOR (AND ONLY FOR) the specific limited agreement of CyberPower to provide certain warranty
benefits regarding "Connected Equipment" under this Warranty], loss of profits, business interruption, or loss of information or
data. NOTE: Some States or Provinces do not allow the exclusion or limitation of incidental or consequential damages, so the
above limitation may not apply to you.
6. The Product is not for use in high-risk activities or with aquariums. The Product is not designed or intended for use in hazardous
environments requiring fail-safe performance, or for use in any circumstance in which the failure of the Product could lead
directly to death, personal injury, or severe physical or property damage, or that would affect operation or safety of any medical
or life support device (collectively, "High Risk Activities"). CyberPower expressly disclaims any express or implied warranty of
fitness for High Risk Activities or with aquariums. CyberPower does not authorize use of any Product in any High Risk Activities
or with Aquariums. ANY SUCH USE IS IMPROPER AND IS A MISUSE OF THE PRODUCT.
What is the Fine Print?
The application of the United Nations Convention of Contracts for the International Sale of Goods is expressly excluded.
For further information please feel free to contact CyberPower at Cyber Power Systems (USA), Inc. 4241 12
th
Ave E., STE 400,
Shakopee, MN 55379; call us at (877) 297-6937; or send us an e-mail message at claims@cyberpowersystems.com.