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This section provides troubleshooting
information for your computer. If you cannot
solve your problem using the following
guidelines, see “Using Support Tools” on
page 36 or see “Contacting Dell” on page 53.
Network Problems
Wireless Connections
If the wireless network connection is
lost — The wireless router is offline or wireless
has been disabled on the computer.
Check your wireless router to ensure it is •
powered on and connected to your data
source (cable modem or network hub).
Interference may be blocking or interrupting •
your wireless connection. Try moving the
computer closer to your wireless router.
Re-establish your connection to the wireless •
router:
Save and close any open files, and exit a.
any open programs.
Click b. Start
→ Connect To.
Follow the instructions on the screen c.
to complete the setup.
Solving Problems