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Contents 5
6 Finding Information . . . . . . . . . . . . . . . . . 61
7 Getting Help. . . . . . . . . . . . . . . . . . . . . . . 63
Obtaining Assistance . . . . . . . . . . . . . . . . . . 63
Technical Support and Customer Service
. . . . . 64
DellConnect™
. . . . . . . . . . . . . . . . . . . . 64
Online Services
. . . . . . . . . . . . . . . . . . . 64
AutoTech Service
. . . . . . . . . . . . . . . . . . 65
Automated Order-Status Service
. . . . . . . . . . 65
Problems With Your Order
. . . . . . . . . . . . . . . . 65
Product Information
. . . . . . . . . . . . . . . . . . . 66
Returning Items for Warranty Repair or Credit
. . . . . 66
Before You Call
. . . . . . . . . . . . . . . . . . . . . 67
Contacting Dell
. . . . . . . . . . . . . . . . . . . . . 69
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71