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Troubleshooting 133
To start the Hardware Troubleshooter:
1
Click
Start
→
Help and Support
.
2
In the
Find an answer
section, click
Troubleshooting
.
OR
Ty p e
hardware troubleshooter
in the search field, then press
<Enter>.
3
In the search results, select the option that best describes the problem and
follow the remaining troubleshooting steps.
NOTE: If you do not find the answer in the items categorized in Troubleshooting,
you can get Online Help by typing in your question in the Search Help field at the top
of the window.
Restoring Your Operating System
You can restore your operating system in the following ways:
• Windows Vista has the Backup and Restore Center that can create
backups of important files on your computer, or backup the entire
computer. You may then restore your operating system or files if needed.
• Dell Factory Image Restore restores your hard drive to the operating state it
was in when you purchased the computer. Dell Factory Image Restore
permanently deletes all data on the hard drive and removes any applications
installed after you received the computer. Use Factory Image Restore only if
System Restore did not resolve your operating system problem.
• Microsoft Windows Vista System Restore returns your computer to an earlier
operating state without affecting data files. Use System Restore as the first
solution for restoring your operating system and preserving data files. For
instructions, see "Using Windows Vista System Restore" on page 134.
• If you received an
Operating System
CD with your computer, you can use it
to restore your operating system. However, using the
Operating System
CD
also deletes all data on the hard drive. Use the CD
only
if System Restore
did not resolve your operating system problem.