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Information Update 15
If the error occurs in an unattended installation, specify the keyboard type as
"RETAIL"
to
prevent the installation from requiring a detection. To specify a keyboard type, modify the
unattended.txt
or
winnt.sif
installation file as shown in the following English-language string
example:
# English
[KeyBoardDrivers]
"XT, AT, or Enhanced Keyboard (83-104 keys)" = "RETAIL"
Service Pack Support
Only the Microsoft Windows 2000 operating system with SP4 or higher is supported on the system.
Dell recommends using Windows 2000 media with integrated or slipstreamed SP4 or higher be
installed for the initial operating system load rather than updating an earlier version of
Windows 2000 with an SP4 or higher patch.
USB 2.0 Controller Support
NOTE: Use of any USB 2.0-enabled CD-ROM drive to install the Windows 2000 or Windows 2003 family of
Enterprise products is not supported, and the installation may not complete properly. Only the Dell-
provided CD-ROM drive is supported for operating system installation.
The system’s USB controller supports USB 1.1 and 2.0. The Microsoft Windows 2000 SP4 and
higher operating system supports USB 2.0. A red "X" appears on the USB controller device in
Device Manager on versions of Windows 2000 prior to SP4 because those versions do not contain
USB 2.0 drivers. If you are updating a previous installation of Windows 2000 to SP4, perform the
following steps to update the driver:
1
Uninstall the USB controller device in the
Universal Serial Bus controllers
list in
Device Manager.
2
Right-click
Universal Serial Bus controllers
in Device Manager.
3
Select
Scan for hardware changes
to rediscover the USB controller device.
Using a KVM Keyboard Sequence to Select Server Modules
NOTE: This section does not pertain to the KVM module with KVM-over-IP (ACI port). Server module
selection with that KVM module type is performed by pressing <PrtScn> and using its on-screen GUI.
To prevent call traces when using a keyboard attached to the back-panel KVM module to select
server modules running the Red Hat Enterprise Linux operating system, use the following keyboard
sequence:
<Scroll Lock>, <Left Alt>, <Scroll Lock>, <number key>, and <Enter>
For example, to select Linux-based server module 2, press <Scroll Lock>, <Left Alt>,
<Scroll Lock>, <2>, and <Enter>.
R9289bk1.book Page 15 Friday, February 18, 2005 1:30 PM