Dell 2009W Computer Monitor User Manual


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Missing Pixels
LCD screen has
spots
l Cycle power on-off.
l Pixel that is permanently off is a natural defect that can occur in LCD technology.
Stuck-on Pixels
LCD screen has
bright spots
l Cycle power on-off.
l Pixel that is permanently off is a natural defect that can occur in LCD technology.
Brightness Problems
Picture too dim or
too bright
l Reset the monitor to Factory Settings.
l Auto Adjust via OSD.
l Adjust brightness & contrast controls via OSD.
Geometric Distortion
Screen not
centered correctly
l Reset the monitor to Factory Settings.
l Auto Adjust via OSD.
l Adjust brightness & contrast controls via OSD.
NOTE: When using '2: DVI-D', the positioning adjustments are not available.
Horizontal/Vertical Lines
Screen has one or
more lines
l Reset the monitor to Factory Settings.
l Perform Auto Adjust via OSD.
l Adjust Phase and Pixel Clock controls via OSD.
l Perform monitor self-test feature check and determine if these lines are also in self-test mode.
l Check for bent or broken pins in the video cable connector.
NOTE: When using '2: DVI-D', the Pixel Clock and Phase adjustments are not available.
Synchronization Problems
Screen is
scrambled or
appears torn
l Reset the monitor to Factory Settings.
l Perform Auto Adjust via OSD.
l Adjust Phase and Pixel Clock controls via OSD.
l Perform monitor self-test feature check to determine if scrambled screen appears in self-test mode.
l Check for bent or broken pins in the video cable connector.
l Restart the computer in the safe mode.
Safety Related Issues
Visible signs of
smoke or sparks
l Do not perform any troubleshooting steps.
l Contact Dell immediately.
Intermittent Problems
Monitor
malfunctions on &
off
l Ensure that the video cable connecting the monitor to the computer is connected properly and is secure.
l Reset the monitor to Factory Settings.
l Perform monitor self-test feature check to determine if the intermittent problem occurs in self-test mode.
Missing Color
Picture missing
color
l Perform monitor self-test feature check.
l Ensure that the video cable connecting the monitor to the computer is connected properly and is secure.
l Check for bent or broken pins in the video cable connector.
Wrong Color
Picture color not
good
l Change the Color Setting Mode in the Color Settings OSD to Graphics or Video depending to the
application.
l Try different Color Preset Settings in Color Settings OSD. Adjust R/G/B value in Color Settings OSD if the
Color Management is turned off.
l Change the Input Color Format to PC RGB or YPbPr in the Advance Setting OSD.
Imageretentionfroma
static image left on the
monitorforalongperiod
of time
Faint shadow from
the static image
displayed appears
on the screen
l Use the Power Management feature to turn off the monitor at all times when it is not in use (for more
information, see Power Management Modes).
l Alternatively, use a dynamically changing screensaver.
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