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48 Solving Problems
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Sound and Speaker Problems
No sound from speakers
NOTE: The volume control in some MP3 players overrides the Windows
®
volume setting. If you
have been listening to MP3 songs, ensure that you did not turn the player volume down or off.
CHECK THE SPEAKER CABLE CONNECTIONS — Ensure that the speakers are connected as
shown on the setup diagram supplied with the speakers. If you purchased a sound card, ensure that
the speakers are connected to the card.
ENSURE THAT THE SUBWOOFER AND THE SPEAKERS ARE TURNED ON — See the setup
diagram supplied with the speakers. If your speakers have volume controls, adjust the volume, bass,
or treble to eliminate distortion.
ADJUST THE WINDOWS VOLUME CONTROL — Click or double-click the speaker icon in the
lower-right corner of your screen. Ensure that the volume is turned up and that the sound is not
muted.
DISCONNECT HEADPHONES FROM THE HEADPHONE CONNECTOR — Sound from the
speakers is automatically disabled when headphones are connected to the computer’s front-panel
headphone connector.
TEST THE ELECTRICAL OUTLET — Ensure that the electrical outlet is working by testing it
with another device, such as a lamp.
ENABLE DIGITAL MODE — Your speakers do not work if the CD drive is operating in analog
mode. To enable digital mode:
1 Click the Start button, click Control Panel, and then click Sounds, Speech, and Audio Devices.
2 Click Sounds and Audio Devices.
3 Click the Hardware tab.
4 Double-click the name of your CD drive.
5 Click the Properties tab.
6 Check the Enable digital CD audio for this CD-ROM device box.
ELIMINATE POSSIBLE INTERFERENCE — Turn off nearby fans, fluorescent lights, or
halogen lamps to check for interference.
J2936bk0.book Page 48 Tuesday, September 2, 2003 3:06 PM