Troubleshooting 91
Printer Problems
ENSURE THAT THE PRINTER POWER CABLE IS FIRMLY CONNECTED TO THE PRINTER AND
THE ELECTRICAL OUTLET.
DETERMINE IF THE PRINTER HAS BEEN HELD OR PAUSED.
Windows XP
1 Click Start→ Control Panel→ Printers and Other Hardware→Printers and Faxes.
2 Double-click Dell Photo AIO Printer 964, and then click Printer.
3 Make sure a check mark is not next to Pause Printing. If a check mark is next to Pause Printing, click
it to deselect the option.
Windows 2000
1 Click Start→Settings→Printers.
2 Double-click Dell Photo AIO Printer 964, and then click Printer.
3 Make sure a check mark is not next to Pause Printing. If a check mark is next to Pause Printing, click
Pause Printing to deselect it.
CHECK FOR FLASHING LIGHTS ON THE PRINTER.
For more information, see "Error Messages and Lights" on page 97.
ENSURE YOU INSTALLED THE INK CARTRIDGES CORRECTLY AND REMOVED THE STICKER
AND TAPE FROM EACH CARTRIDGE.
MAKE SURE YOU LOADED THE PAPER CORRECTLY.
For more information, see "Loading Paper" on page 22.