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Chapter 5: Troubleshooting Your System
Safety First—For You and Your System
WARNING: Whenever you need to lift the system, get others to assist you. To avoid injury, do not attempt to lift
the system by yourself.
WARNING: Before removing the system cover, disconnect all power, then unplug the AC power cord, and then
disconnect all peripherals, and all LAN lines.
CAUTION: Many repairs may only be done by a certified service technician. You should only perform
troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or
telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your
warranty. Read and follow the safety instructions that came with the product.
Symptom: iPass card / port not recognized by the system
Check System Status (System must stay switched off)
1. Plug-in all four power cords to the 220V A/C power supply.
NOTE: Do not press power button on the system.
2. Check front panel LED (ID and Power LED)
ID and Power LED should not light at the beginning.
After 30 seconds or so, when BMC is ready, ID LED and Power LED blink once.
3. System powers on. After 40 seconds, power LED lights.