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Quick Reference Guide 7
• Solutions — Troubleshooting hints and tips, articles from
technicians, frequently asked questions, and online
courses
• Community — Online discussion with other Dell
customers
• Upgrades — Upgrade information for components, such
as memory, the hard drive, and the operating system
• Customer Care — Contact information, service call and
order status, warranty, and repair information
• Service and support — Service call status and support
history, service contract, online discussions with technical
support
• Reference — Computer documentation, details on my
computer configuration, product specifications, and white
papers
• Downloads — Certified drivers, patches, and software
updates
• Desktop System Software (DSS) — If you reinstall the
operating system for your computer, you should also
reinstall the DSS utility. DSS provides critical updates for
your operating system and support for Dell™ 3.5-inch
USB floppy drives, Intel
®
processors, optical drives, and
USB devices. DSS is necessary for correct operation of
your Dell computer. The software automatically detects
your computer and operating system and installs the
updates appropriate for your configuration.
Dell Support Website — support.dell.com
NOTE: Select your region or business segment to view the
appropriate support site.
To download Desktop System Software:
1
Go to
support.dell.com
, select your region or business
segment, and enter your Service Tag.
2
Select
Drivers & Downloads
and click
Go
.
3
Click your operating system and search for the keyword
Desktop System Software
.
NOTE: The support.dell.com user interface may vary
dependent upon your selections.
• How to use Windows XP
• How to work with programs and files
• How to personalize my desktop
Windows Help and Support Center
1
Click
Start
→
Help and Support
.
2
Type a word or phrase that describes your problem and
click the arrow icon.
3
Click the topic that describes your problem.
4
Follow the instructions on the screen.
What Are You Looking For? Find It Here
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