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Troubleshooting Tools 87
Code
(repetitive
short beeps)
Description Suggested Remedy
1 BIOS checksum
failure. Possible
motherboard failure.
Contact Dell.
2 No memory modules
are detected
1
If you have two or more memory modules
installed, remove the modules, reinstall one
module (see "Installing Memory" on page 126),
and then restart the computer. If the computer
starts normally, reinstall an additional module.
Continue until you have identified a faulty
module or reinstalled all modules without
error.
2
If available, install good memory of the same
type into your computer (see "Installing
Memory" on page 126).
3
If the problem persists, contact Dell.
3 Possible
motherboard failure
Contact Dell.
4 RAM Read/Write
failure
1
Ensure that no special memory
module/memory connector placement
requirements exist (see "Memory Installation
Guidelines" on page 124).
2
Verify that the memory modules that you are
installing are compatible with your computer
(see "Memory Installation Guidelines" on
page 124).
3
If the problem persists, contact Dell.
5 Real time clock
failure. Possible
battery failure or
motherboard failure.
1
Replace the battery (see "Replacing the
Battery" on page 160).
2
If the problem persists, contact Dell.
6 Video BIOS Test
Failure
Contact Dell.
7 CPU cache test
failure
Contact Dell.
book.book Page 87 Monday, October 6, 2008 11:28 AM