Dell KYX1Y Laptop User Manual


 
30
Solving Problems
Memory Problems
If you receive an insufficient memory
message —
Save and close any open files and exit any •
open programs you are not using to see if
that resolves the problem.
See the software documentation for •
minimum memory requirements. If
necessary, install additional memory
(see the Service Manual on the Dell Support
website at support.dell.com).
Reseat the memory modules (see the •
Service Manual on the Dell Support website
at support.dell.com) to ensure that your
computer is successfully communicating
with the memory.
If you experience other memory problems
Ensure that you are following the memory •
installation guidelines (see the Service
Manual on the Dell Support website at
support.dell.com).
Check if the memory module is compatible •
with your computer. Your computer supports
DDR3 memory. For more information about
the type of memory supported by your
computer, see “Specifications” on page 56.
Run the Dell Diagnostics (see “Dell •
Diagnostics” on page 36).
Reseat the memory modules (see the •
Service Manual on the Dell Support website
at support.dell.com) to ensure that your
computer is successfully communicating
with the memory.