29
Solving Problems
Memory Problems
If you receive an insufficient memory
message —
Save and close any open files and exit any •
open programs you are not using to see if
that resolves the problem.
See the software documentation for •
minimum memory requirements. If
necessary, install additional memory
(see the Service Manual at
support.dell.com/manuals).
Reseat the memory module(s) into the •
connector(s) (see the Service Manual at
support.dell.com/manuals).
If the problem persists, contact Dell (see •
“Contacting Dell” on page 55).
If you experience other memory problems —
Ensure that you are following the memory •
installation guidelines (see the
Service
Manual
at support.dell.com/manuals).
Check if the memory module is compatible •
with your computer. Your computer supports
DDR3 memory. For more information about
the type of memory supported by your
computer, see “Basic Specifications” on
page 58.
Run the Dell Diagnostics (see “Dell •
Diagnostics” on page 36).
If the problem persists, contact Dell (see •
“Contacting Dell” on page 55).