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Using Support Tools
When the boot device list appears, highlight 3.
CD/DVD/CD-RW and press <Enter>.
Select the 4. Boot from CD-ROM option from
the menu that appears and press <Enter>.
Type 5. 1 to start the CD menu and press
<Enter> to proceed.
Select 6. Run the 32 Bit Dell Diagnostics from
the numbered list. If multiple versions are
listed, select the version appropriate for your
computer.
Select the test you want to run.7.
If you encounter a problem during a test, 8.
a message with the error code and a
description of the problem will appear on
your screen. Write down the error code and
problem description and contact Dell (see
“Contacting Dell” on page 74).
NOTE: The Service Tag for your computer
is displayed at the top of each test screen.
The Service Tag helps you identify your
computer when you contact Dell.
When the tests complete, close the test 9.
screen to return to the Choose An Option
window.
To exit the Dell Diagnostics and to restart the 10.
computer, click Exit.
Remove the11.
Drivers and Utilities
disc.