Dell Nov-39 Tablet User Manual


 
Touchscreen problem
Problems Possible causes Possible solutions
Touchscreen responds slowly or
improperly
Protective cover prevents the
tablet from recognizing your
inputs.
Shutdown and restart
your tablet.
Gently wipe the display
with a clean dry cloth.
Remove any protective
covers from the
touchscreen.
If the operating system is
re-installed, make sure all
the drivers are installed.
Network problem
Problems Possible causes Possible solutions
No wireless connection
1. Check if the wireless radio is
on. See Wi-Fi setting .
2. Try to get closer to the
wireless access point.
3. Reset the wireless router if
using a private network;
open the browser to view
the landing page if using a
public network.
No mobile broadband
connection
The mobile broadband
has been capped.
No signal from the service
provider.
1. Check if the mobile
broadband is turned on. See
Turning On/Off mobile
broadband
2. Move your tablet to a
different location for better
signal reception.
Contact your service provider to
change your broadband plan.
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