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Limited Warranty
Hardware:
D-Link warrants its hardware products to be free from defects in workmanship and materials,
under normal use and service, for the following lengths of time from the date of purchase from D-
Link or its Authorized Reseller:
Product Type
Warranty Period
Network adapters Lifetime
Unmanaged and managed hubs (10Mbps) Lifetime *
Unmanaged and managed hubs (100Mbps) One year
Repeaters, MAUs , transceivers, media converters One year
Concentrators One year
Internetworking products One year
* Power supply and fans in these devices One year
Other hardware products One year
Spare parts and spare kits 90 days
If a product does not operate as warranted during the applicable warranty period, D-Link shall, at
its option and expense, (1) repair the defective product or part, (2) deliver to Customer an
equivalent product or part to replace the defective item. All products that are replaced will
become the property of D-Link. Replacement products may be new or reconditioned. Any
replaced or repaired product or part has a ninety (90) day warranty or the remainder of the initial
warranty period, whichever is longer.
D-Link shall not be responsible for any software, firmware, information, or memory data of
Customer contained in, stored on, or integrated with any products returned to D-Link pursuant to
any warranty.
All products with lifetime warranty have a standard five-year warranty. To qualify for lifetime
warranty, the enclosed Product Registration Card must be completed and returned to D-Link
within ninety (90) days of purchase.
Warranty service may be obtained by contacting a D-Link office within the applicable warranty
period for a Return Material Authorization (RMA) number. If a Registration Card has not been
previously sent, proof of purchase, such as a copy of the dated purchase invoice, must be
provided. Once an RMA number is issued, the defective product must be shipped back to D-Link
prepaid, insured and wrapped in the original or similar shipping package to ensure that it will not
be damaged during shipment. When returning the defective product to D-Link for service, the
RMA number must be marked on the outside of the shipping package. Any product returned
without an RMA number shall be rejected and sent back to the Customer, and D-Link reserves the
right to have Customer bear the cost of sending back such products. A service charge may or may
not be levied to Customer by D-Link. To find out if a service charge is levied or not, and the
charged amount, read the RMA that is returned to Customer, or ask the D-Link office when an
RMA is requested.