D-Link DHN-520 Network Card User Manual


 
D-Link DHN-520 10Mb Home Phoneline Network Adapter for the PCI Bus
Troubleshooting A-1
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If you experience any problems with the adapter, first
verify that the appropriate driver is loaded and that the
cables are properly connected.
1. Ascertain that the adapter is fully and firmly seated in
the slot connector.
2. Check the cables. You might wish to plug a standard
phone into an active phone jack to test both the line and
cable.
3. Ascertain that the adapter's PCI slot is not deactivated
at the BIOS level. The CMOS setup utility in PCI
computers ordinarily provides the option to activate or
deactivate PCI slots. Refer to the motherboard’s user
guide for more information.
4. Replace the adapter in question with a verified adapter
and run NIC (software) diagnostic tests.
5. Install the questioned adapter in another PCI computer
and run the tests again.
6. Remove all other PCI adapters from the computer and
run the tests again. If the verification/diagnostic run is
not normal, then there is probably an interrupt number
conflict, which will have to be resolved manually by