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Contacting Technical Support
U.S. and Canadian customers can contact D-Link technical support through our web site or by phone.
Before you contact technical support, please have the following ready:
• Modelnumberoftheproduct(e.g.DES-1005E)
• HardwareRevision(locatedonthelabelonthebottomoftheswitch(e.g.revA1))
• SerialNumber(s/nnumberlocatedonthelabelonthebottomoftheswitch)
You can nd software updates and user documentation on the D-Link website as well as frequently asked questions and answers to technical
issues.
For customers within the United States:
Phone Support:
(877) 453-5465
Internet Support:
http://support.dlink.com
For customers within Canada:
Phone Support:
(800) 361-5265
Internet Support:
http://support.dlink.ca