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18D-Link DES-1105 User Manual
Appendix C - Contacting Technical Support
Contacting Technical Support
D-Link provides free technical support for customers within the United States and within Canada for the duration of
the warranty period on this product. U.S. and Canadian customers can contact D-Link technical support through our
web site or by phone.
Before you contact technical support, please have the following ready:
• Model number of the product (e.g. DES-1105)
• Hardware Revision (located on the label on the bottom of the switch (e.g. rev A1))
• Serial Number (s/n number located on the label on the bottom of the switch).
You can find software updates and user documentation on the D-Link website as well as frequently asked questions
and answers to technical issues.
For customers within the United States:
Phone Support
:
(877) 453-5465
24 hours a day, seven days a week.
Internet Support:
http://support.dlink.com
support@dlink.com
For customers within Canada:
Phone Support
:
(800) 361-5265
Monday to Friday 7:30am to 9:00pm EST
Internet Support:
http://support.dlink.ca
email:support@dlink.ca