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D-Link DFM-560EL External Modem User’s Guide
63
Chapter 7 Troubleshooting
Modem will not dial-out
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Check your phone cable connected properly into LINE jack.
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If you use the Tone-dialing on a line, but required the Pulse-dialing method, please change the
command T to P in your dial command line.
Modem will not answer an incoming call
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Check your phone cable connected properly into LINE jack.
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By connect a Telephone to the PHONE jack. The attached telephone will ring if you try calling from
another telephone line.
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Configured the modem to Auto-answer modem.
No connection after modem dial out
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Remote modem may be not setting to answer mode, if you aren’t hearing a high-pitch tone when
remote modem answering.
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Perhaps poor-quality or noise telephone lines try another call.
Data error when modem connection
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Make sure your software data format is match to remote side (for example: 8,N, 1).
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Make sure the modem flow control method is matched to communication software.
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Try another call may be poor quality or noise telephone lines.
Fax and voice problems
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Be sure the Data Communication is installed and worked properly, otherwise check the mentioned
procedure carefully and consult the Fax/Voice manual step by step.