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If you do not see any items branching out after double-clicking “Network adapters,” your Network
Adapter has not been properly installed. Start at the beginning of the guide and follow all the steps
for this computer.
If you see symbols such as a yellow exclamation point or red “X” over the icon adjacent to “D-Link
DGE-528T Gigabit Ethernet PCI Adapter,” your adapter is not installed properly or may have a
problem. Double-click the “D-LinkDGE-528T Gigabit Ethernet PCI Adapter” to read the explanation
of the problem. This information will be helpful if you require technical support from D-Link.
Verify Cable Connections
Check to see that the computer(s) you are troubleshooting are properly connected. Each computer
must be connected from its DGE-528T with Category 5 UTP cables. Examine the Network cables
and ensure that they have not been damaged by walking-on, rolling over with chairs, or closed in
doors. Additionally, make note of and alleviate any possible electromagnetic interference that may
be affecting your network.
Your network cables can be plugged into any port on your hub except the “Uplink” port. The
“Uplink” port is only used when connecting your hub to another hub or switch.
Understanding Indicators
Your DGE-528T has indicators or lights that can give you information about your network traffic
and help you determine problems when troubleshooting.
Your DGE-528T have two indicators labeled “ACT” and “LINK” on their back panels. A steady
green “LINK” light indicates a good connection with the switch. A flashing green “ACT” light
indicates that the Network Adapter is sending or receiving data.
Pinging your DGE-528T Card
Follow these steps to Ping a device:
Ping is the acronym for Packet Internet Groper (PING), a utility to determine if a specific IP address
is accessible. It works by sending a packet to the specified address and waiting for a reply. Ping is
primarily used to troubleshoot Internet connections. By sending out a ping, you are verifying that a
specific computer is available. Since all computers on the network must have a unique IP address,
getting a reply means that a computer is on the network and that they can communicate. If they can
communicate, then the hardware and cabling is probably okay. If you cannot ping another
computer, then there is probably a problem with the hardware. Check the cabling and adapter
installation. If you are unable to network, even when you receive a reply to your ping, it is probably
a software configuration issue. Verify that all the settings are correct.