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warranted for the remainder of the original Warranty Period from the date or original retail
purchase. If a material non-conformance is incapable of correction, or if D-Link determines
in its sole discretion that it is not practical to replace the non-conforming Software, the price
paid by the original licensee for the non-conforming Software will be refunded by D-Link;
provided that the non-conforming Software (and all copies thereof) is first returned to D-
Link. The license granted respecting any Software for which a refund is given
automatically terminates.
Non-Applicability of Warranty: The Limited Warranty provided hereunder for hardware
and software of D-Link's products will not be applied to and does not cover any refurbished
product and any product purchased through the inventory clearance or liquidation sale or
other sales in which D-Link, the sellers, or the liquidators expressly disclaim their warranty
obligation pertaining to the product and in that case, the product is being sold "As-Is"
without any warranty whatsoever including, without limitation, the Limited Warranty as
described herein, notwithstanding anything stated herein to the contrary.
Submitting A Claim: The customer shall return the product to the original purchase point
based on its return policy. In case the return policy period has expired and the product is
within warranty, the customer shall submit a claim to D-Link as outlined below:
• The customer must submit with the product as part of the claim a written
description of the Hardware defect or Software nonconformance in sufficient
detail to allow D-Link to confirm the same.
• The original product owner must obtain a Return Material Authorization (“RMA”)
number from the Authorized D-Link Service Office and, if requested, provide
written proof of purchase of the product (such as a copy of the dated purchase
invoice for the product) before the warranty service is provided.
• After an RMA number is issued, the defective product must be packaged
securely in the original or other suitable shipping package to ensure that it will
not be damaged in transit, and the RMA number must be prominently marked on
the outside of the package. Do not include any manuals or accessories in the
shipping package. D-Link will only replace the defective portion of the Product
and will not ship back any accessories.
The customer is responsible for all in-bound shipping charges to D-Link. No Cash on
Delivery (“COD”) is allowed. Products sent COD will either be rejected by D-Link or
become the property of D-Link. Products shall be fully insured by the customer and
shipped to D-Link Systems, 17595 Mt. Herrman Street, Fountain Valley, CA. 92708. D-
Link will not be held responsible for any packages that are lost in transit to D-Link. The
repaired or replaced packages will be shipped to the customer via UPS Ground or any
common carrier selected by D-Link, with shipping charges prepaid. Expedited shipping is
available if shipping charges are prepaid by the customer and upon request.
D-Link may reject or return any product that is not packaged and shipped in strict
compliance with the foregoing requirements, or for which an RMA number is not visible
from the outside of the package. The product owner agrees to pay D-Link’s reasonable
handling and return shipping charges for any product that is not packaged and shipped in
accordance with the foregoing requirements, or that is determined by D-Link not to be
defective or non-conforming.
What Is Not Covered: This limited warranty provided by D-Link does not cover: Products,
if in D-Link’s judgment, have been subjected to abuse, accident, alteration, modification,