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Symptom Probable Cause Solution
Neither lamp or a. Unit unplugged a. Plug unit into
fan operate outlet
b. No power at wall outlet b. Verify outlet
has power
c. Stage not closed c. Close stage
d. Stage installed backwards d. Install stage
correctly
e. Damaged part e. Obtain service
No lamp, fan runs a. Burned-out lamp a. Replace lamp
b. Lamp changer not engaged b. Slide changer
arm into position
c. Lamp not seated in receptacle c. Seat lamp
New lamp installed, a. Defective lamp a. Try another new
lamp still not on, lamp
fan runs b. Defective electrical system b. Obtain service
No fan, lamp on a. Fan is obstructed a. Obtain service
b. Fan motor has burned out b. Obtain service
Service and parts are available from Dukane or from an
approved service station. Contact the Dukane Service
Department at
1-800-676-2487 to order parts or for the nearest service
station. Service manuals are also available at a nominal
cost.
Trouble Shooting
Service
To order contact your dealer or call:
1-800-676-2487
Lamp: EYB, 360 Watt Part No. 456-186
Roll Film Adapter kit Part No. 438-830A
Acetate Roll (50ft) Part No. 310-6
Optional Accessories:
FIVE-YEAR LIMITED WARRANTY
This Dukane projector is warranted to the original purchaser for a period of five (5) years from the original purchase date – in normal
operating conditions – against defects in material and workmanship. DUKANE CORPORATION EXPRESSLY DISCLAIMS ALL OTHER
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
DURING THE WARRANTY PERIOD, DUKANE CORPORATION’S LIABILITY FOR ANY DEFECTIVE PRODUCT (except for the lamp, which is
subject to whatever warranties the manufacturer may provide) IS LIMITED TO THE REPAIR OR REPLACEMENT OF PRODUCT AT DUKANE
CORPORATION’S OPTION. REPLACEMENT PRODUCTS MAY BE NEW OR USED (used units will not exceed hours of defective unit). The
following are not covered by the limited warranty and Dukane Corporation shall not be liable for:
1. Any product which is not distributed in the U.S.A. or Canada by Dukane Corporation or an authorized dealer.
2. Normal decrease in lamp light output over time.
3. Damage, deterioration or malfunction resulting from:
• Accident, misuse, abuse, neglect, improper ventilation, fire, dust, smoke, water, lighting or other acts of nature, unauthorized
product modification, or failure to follow instructions supplied with the product (including proper maintenance of air filters).
• Repair or attempted repair by anyone other than a Dukane Corporation authorized service center.
• Any shipment of product (claims must be presented to the carrier).
• Removal or installation of the product.
• Any other causes which do not relate to a product defect.
• Use of the product beyond normal operating conditions. Normal operating conditions are defined as product use not in excess of
8 hours per day and 260 days per year.
4. Cartons, carry cases, shipping cases, batteries, or any accessories used in connection with the product.
5. Service required as a result of third party components.
6. Product used as commercial rental units
Dukane corporation will pay labor and material expenses for covered items, but Dukane Corporation will not pay for the following:
1. Removal or installation charges.
2. Cost of technical adjustment, set-up, maintenance, or adjustment of user controls.
3. Payment of shipping and related charges incurred in returning the product for warranty repair.
Dukane Corporation disclaims all liability for incidental or consequential damage of any kind, including all damages arising out of any
interruptions in operation of the product and all damages to software.
No person, firm, or representative is authorized to assume any obligation or to make any warranty on behalf of the Dukane Corporation
other than as stated above.
401-2123A-02