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Troubleshooting
WNU Help
The WNU Help tab lets you access online and telephone support, as well as advanced
diagnostic tools.
Advanced diagnostic tools
The Advanced Diagnostic Tools section is the central control panel for all the settings of
the hardware and software components of the wireless network. It provides an array of tests
and connectivity services to ensure optimal network performance.
Troubleshooting
Placement of your wireless networking hardware for
optimal performance
Your wireless connection will be stronger the closer your computer is to your wireless router
(or access point). Typical indoor operating range for your wireless devices is between 100 and
200 feet. In the same way, your wireless connection and performance will degrade
somewhat as the distance between your wireless router (or access point) and connected
devices increases. This may or may not be noticeable to you. As you move farther from your
wireless router (or access point), connection speed may decrease.
Factors that can weaken signals simply by getting in the way of your network’s radio waves
are metal appliances, obstructions, and walls.