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CHAPTER IV: APPENDIX
4-2 Troubleshooting
If you encounter any problem when you’re using this wireless
network card, don’t panic! Before you call your dealer of purchase
for help, please check this troubleshooting table, the solution of
your problem could be very simple, and you can solve the problem
by yourself!
Scenario Solution
I can’t find any wireless
access point / wireless
device in ‘Site Survey’
function.
1. Click ‘Rescan’ for few more times
and see if you can find any wireless
access point or wireless device.
2. Please move closer to any known
wireless access point.
3. ‘Ad hoc’ function must be enabled for
the wireless device you wish to
establish a direct wireless link.
4. Please adjust the position of network
card (you may have to move your
computer if you’re using a notebook
computer) and click ‘Rescan’ button
for few more times. If you can find the
wireless access point or wireless
device you want to connect by doing
this, try to move closer to the place
where the wireless access point or
wireless device is located.
Nothing happens when
I click ‘Launch config
utilities’
1. Please make sure the wireless
network card is inserted into your
computer’s USB port. If the Edimax
configuration utility’s icon is black,
the network card is not detected by
your computer.