Elite Screens Insta-DEM Projector Accessories User Manual

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5

Rev.040611‐AS

www.elitescreens.com

 info@elitescreens.com



• Two(2)Yearpartsandlaborwarrantyfromdefectsinworkmanshipfrompurchasedateas

follows(exceptforrefurbishedunitsasspecifiedbel ow).

• Three(3)YearpartsandlaborwarrantyfromdefectsinworkmanshipforGEMR(Government,

Educational,Military,&Religious)purchasesofnewproductonly.

• RefurbishedUnitscarrya90‐DAYpartsandla

borwarranty.

• Eachpartywillberesponsibleforonewayshippingduringthewarrantyperiod.

• ARMA(ReturnMerchandiseAuthorization)numbermustbeissuedinordertoprocessa

replacementortoauthorizeareturnforwarrantyrepair.EliteScreenswill,atitssoleoption

replaceorrepairth

edefectiveunitwithareplacement*(seeexceptionsbelow)afterthe

defectiveunitorpartshavebeenreceived.Oncetheproductisreceived,EliteScreenswillsend

outareplacement*unittothecustomerbygroundservice(subjecttoinventoryavailability).

• DoNotReturnAnyUnauthorizedIt

emstoEliteScreens,astheywillberefusedandreturned

atyourexpense.TheRMANumbermustbeincludedontheoutsidelabelofyourshipping

box.OurwarehouseisnotauthorizedtoacceptreturnswithoutanRMAnumberonthe

shippinglabel.

• RMANumbersarevalidfo

r45daysfromthedateissued.

• MissingPartsmustbereportedwithin 7daysofreceipt.Ifreportedafter7days,thecustomer

willberesponsibleforshippingandhandlingfees.Ifreportedafter30daysofreceipt,the

customerwillberesponsibleforcostofpartsands

hipping&handlingfees.



*ANeworrefurbishedreplacementwillbesendouttothecustomerdependingonthetypeof

purchase(neworrefurbished)andbasedonstockavailability.



NorthAmericaonlyU.S.andCanada



ForWarrantyandServicerequests,pleasesubmitanRMA/ServiceFormat:

www.elitescreens.com/warrantysupportform





PleasevisitthislinkforfullWarrantyinformation:

www.elitescreens.com/warranty





ForCustomerServiceandTechnicalquestions,pleasecontactEliteScreensat:

Telephone:(877)511‐1211   service@elitescreens.com



Fax:(562)926‐8433techsupport@elitescreens.com





REMEMBERTOREGISTERYOURPRODUCTAT:

WWW.ELITESCREENS.COM



Warranty Policy

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Elite Screens Insta-DEM Projector Accessories User Manual