Filter
Top Products
34 Users Guide
ADVAN DISCLAIMS ALL OTHER WARRANTIES EXPRESS OR IMPLIED INCLUDING,
WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR
FITNESS FOR PARTICULAR PURPOSE, EXCEPT TO THE EXTENT THAT ANY WARRAN-
TIES IMPLIED BY LAW CANNOT BE VALIDLY WAIVED.
No oral or written information or advice given by ADVAN, its authorized service center,
distributors, dealers, agents or employees, shall create another warranty or modify this
warranty. This warranty states ADVANs entire liability and your exclusive remedy against
ADVAN for any failure of the ADVANs product to operate properly.
Neither ADVAN nor anyone else involved in the development, production, or delivery of this
product shall be liable for any indirect, incidental, special consequential, exemplary, or
punitive damages, including lost profits, arising from the use of or inability to consequential
or incidental damages, the above limitation may not apply to you.
This Limited Warranty gives you special legal rights and you may also have other right,
which vary from State to State.
Installation
Advan makes no warranty with respect to any installation of Advans product(s)
by Advan, any authorized dealer, or any other person.
Technical Assistance
For technical assistance please call (510)490-1005 between 8:00 a.m. and 5:00 p.m. PST,
Monday through Friday or email to support@mail.advancorp.com with a description of your
technical issues.
Service
If your Medical Monitor needs service, call Advan Customer Service at
(510)490-1005 between 7:00 a.m and 4:00 p.m PST, Monday through
Friday or fax to (510)490-1151. You will need the units serial number and a
brief description of the problem and where unit were purchased to receive a RMA number.
If a service is required please return the product for service using the original shipping
container with the RMA number included in package on the outside of the box.
In order to protect ADVAN employees form potential health hazards, ADVAN requires that
the RMA product be disinfected before returning to ADVAN for service. Any product not
cleaned prior to shipment will be returned to the customer.
In-transit damage is not covered by warranty. We suggest you always insure your shipment.
Advan will only pay for the return shipment by surface transportation. It is the responsibility
of the sender to prepay transportation charges.
Note: Returns will not be accepted without an assigned RMA number.