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Appendix A: Troubleshooting
Diagnosing Access Point Indicators
Troubleshooting Chart
Symptom Action
Power LED is Off
• AC power adapter may be disconnected. Check connections between the
access point, the power adapter, and the wall outlet.
• PoE power to the access point may be disabled at the connected switch port.
Check the switch configuration to be sure that PoE power is enabled for the
switch and specified port. Also check that the switch has not exceeded its
power budget and turned off the port power.
Power LED is Amber • The access point has detected a system error. Reboot the access point to try
and clear the condition.
• If the condition does not clear, contact your local dealer for assistance.
Ethernet/Link LED is Off • Verify that the access point and attached device are powered on.
• Be sure the cable is plugged into both the access point and corresponding
device.
• Verify that the proper cable type is used and its length does not exceed
specified limits.
• Check the cable connections for possible defects. Replace the defective
cable if necessary.
Note: For troubleshooting wireless connectivity problems, refer to the RoamAbout RBT-4102 Wireless Access
Point Configuration Guide.