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65 • Troubleshooting
Problem____________________________________________
The printer does not print when the computer sends data.
Solutions
1. Is the SELECT light on? If not, press SELECT.
2. Check that the interface cable is securely connected to both the
printer and the computer.
3. If you have the optional serial interface board installed, check to
be sure that it is firmly seated in the printer and that the
interface cable is securely connected to both the printer and the
computer.
Problem____________________________________________
I'm getting strange symbols, incorrect fonts, etc., when I try to print
a document.
Solutions
1. Check to be sure that the printer driver you have selected in
your software matches the printer emulation: see “Follow the
on-screen instructions to finish loading the driver.” on page 36
and “Changing Menu Settings” on page 44.
2. If you have embedded any printer commands in your software,
check to be sure that you entered them correctly.