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EPSON
P
RODUCT
S
UPPORT
B
ULLETIN
Date:
1/17/2004
Originator:
TC
PSB #:
PSB.2003.02.002R1
Authorization:
Reference:
N/A
Total Pages:
1
Product(s):
Perfection 1660/2400/2450/3200/1670/3170/4870 Series Scanners
Subject:
Windows XP warning message for HI-SPEED USB (USB 2.0) Devices
This bulletin was created to inform you of a Windows XP warning message that comes up when an
EPSON HI-SPEED USB (USB 2.0) scanner is connected to a non-HI-SPEED USB (USB 1.1) Port.
The message is only an indication that Windows XP recognizes a USB 2.0 scanner connected to a
USB 1.1 port. This warning message appears the first time the scanner is connected to the computer,
and every time the scanner is powered on. It is NOT an error message. The message cannot be
disabled, but you can close it by clicking on the “X” as shown in the red box below.
If you click anywhere in the message box, you see the screen below:
Click on the “Close” button to close the window.