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20 Where to Get Help
Where to Get Help
Epson Technical Support
Internet Support
Visit Epson’s support website at epson.com/support and select your product for
solutions to common problems. You can download drivers and documentation,
get FAQs and troubleshooting advice, or e-mail Epson with your questions.
Speak to a Support Representative
Before you call Epson for support, please have the following information ready:
■ Product name (Epson Stylus CX9475Fax all-in-one)
■ Product serial number (located on the label in back)
■ Proof of purchase (such as a store receipt) and date of purchase
■ Computer configuration and description of the problem
Then call:
■ U.S.: (562) 276-4382, 6 AM to 6 PM, Pacific Time, Monday through Friday
■ Canada: (905) 709-3839, 6 AM to 6 PM, Pacific Time, Monday through
Friday
Days and hours of support are subject to change without notice. Toll or long
distance charges may apply.