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Problem Solving
76
f Other problems
f No sound can be heard or the sound is faint
f The remote control does not work
f I want to change the language for messages and menus
Check Remedy
Is the audio source connected correctly? Disconnect the cable from the audio input port, and then reconnect the cable.
Is the volume adjusted to the minimum setting? Adjust the volume so that sound can be heard. s p.44, s Quick Start Guide
Is A/V Mute active? Press the [A/V Mute] button on the remote control to cancel A/V Mute. s p.22
Is the audio cable's specification "No resistance"? When using a commercially available audio cable, make sure it is labeled "No resistance".
Check Remedy
Is the remote control light-emitting area pointing towards the
remote receiver on the projector when it is operated?
Point the remote control towards the remote receiver.
Operating range s Quick Start Guide
Is the remote control too far from the projector? The operating range for the remote control is about 10 m. s Quick Start Guide
Is direct sunlight or strong light from fluorescent lamps
shining onto the remote receiver?
Set the projector up in a location where strong light does not shine onto the remote receiver. Or set the
remote receiver to "Off" from "Remote Receiver" in the configuration menu. s "Settings" - "Remote
receiver" p.44
Is the correct setting for the remote receiver selected? Check the "Remote Receiver" from the configuration menu. s "Settings" - "Remote receiver" p.44
Are the remote control ID and the projector ID matched? Make sure the ID for the projector you want to operate and the ID for the remote control match. To operate
all projectors by remote control regardless of the ID setting, set the ID switch on the side of the remote
control to Off. s p.29
Are the batteries dead or have the batteries been inserted
correctly?
Make sure the batteries are inserted correctly or replace the batteries with new ones if necessary. s p.84
Is the optional remote control cable connected to the remote
control or to the projector's remote port?
When the remote control cable is connected, the remote control light-emitting area or the projector's remote
receiver are disabled. When not using the remote control cable set, disconnect it from the remote control and
the remote port.
Check Remedy
Change the "Language" setting. Adjust the "Language" setting from the configuration menu. s p.47