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Solving Problems
Printer Problems
Only the
green
P power light is
on, but nothing prints.
■
Make sure the interface cable is
securely connected at both ends
and meets the system
requirements on pages 57
and 58.
■
Run a printer check as described
on page 40. If the check page
prints, make sure your software
is installed correctly.
■
If you’re printing on a network,
you need to set up your printer
for network printing, as
described in your on-screen
Reference Guide.
The printer sounds as though it is
printing, but nothing prints.
■
Make sure the print head
nozzles are not clogged. To
clean the print head, see
page 27.
■
The printer won’t operate
properly if it’s tilted or at an
angle. Place it on a flat, stable
surface.
Your printer makes noise when
you turn it on or after it has been
sitting for a while.
Your printer is performing routine
maintenance.
Printing is too slow.
Make sure your system meets the
requirements listed on pages 57
and 58. If you’re printing a
high-resolution image, you need
more than the minimum
requirements. You may also need to:
■
Clear space on your hard drive
or run a defragmentation utility.
■
Close programs that you’re not
using.
■
Increase your system’s memory.
For the fastest printing, try these
tips:
■
Select
Draft
as the Quality type
(Windows) or set the
Quality/Speed slider to
Speed
(Macintosh).
■
In the Advanced window, turn
High Speed
on (Windows) or
MicroWeave
®
off and
High
Speed
on (Macintosh).
■
If your printer is connected to a
hub, disconnect any unused
USB devices.
■
If you’re using the parallel port,
enable ECP/DMA mode on
your computer’s parallel port.
See your computer
documentation or the
manufacturer for instructions.