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4
Maintenance and Troubleshooting
4-7
CRESSON
Rev. C
A5 size CHAP4.fm
2/16/99 Pass 0
R
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Operating problems
Problems you may have while using the scanner often involve the
operation of your software and computer. Operation problems
usually occur because of:
❏ Incorrect setup of the interface (see Chapter 1).
❏ Inappropriate selection of the scanner functions (see your
software manual).
❏ Incorrect setup of your computer or software (see Chapter 1
in this guide or the software manual).
❏ Incorrect operation of your software (see your software
manual).
Also see the documentation that came with your computer and
printer for possible solutions.
The OPERATE light does not light.
Cause What to do
Scanner is off Press the
P
OPERATE
button to turn
on the scanner.
Scanner is not connected
correctly
Make sure the power cord is
connected to the scanner and plugged
into a power outlet.
The scanner does not scan.
Cause What to do
The scanner is not ready to
scan
Wait until the
READY
light is green
(ready for scanning).