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DTC500 Series Card Printer/Encoders User Guide (Rev. 5.0)
107
Resolving the Printhead Temp Error Message
Symptom: The Printhead Temperature Regulator is not functioning properly.
Step Procedure
1 Reboot the Printer.
If the problem persists, remove the Printhead and ensure that the
Printhead Cables are seated properly. See the Replacing the Printhead
Components procedure in Section 5, page Error! Bookmark not defined..
Remove the back cover (as needed) to verify the Printhead Cable
connection to the Main Print Board. See the Reviewing the Main Board
Components procedure in Section 5, page Error! Bookmark not defined..
2 Replace the Printhead if after checking the Printhead Cable connection at both
the Printhead and the Main Print Board (the error is still displayed on startup).
See the Replacing the Printhead Components procedure in Section 5, page
Error! Bookmark not defined..
3
Confirm that the cooling fan above the Printhead is operating properly. (Note:
Upon power up, the fan should run momentarily and shut off.)
4 Replace the Main Print Board if problem still remains.
See the Replacing the Main Board procedure in Section 5, page Error!
Bookmark not defined..