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DTC500 Series Card Printer/Encoders User Guide (Rev. 5.0)
106
Resolving the Printer pausing between panels error
Symptom: The Printhead Fan is not operating properly.
Step Procedure
1 Confirm that the fan operates correctly.
a. Upon power up, the fan should run momentarily and shut off.
b. Verify that the fan is plugged into the Main Print Board properly on J13.
2 Check the Printhead fans for pinched wires.
a. Inspect the wires that are routed under the top cover and through to the
back of the board to ensure that they are not pinched.
3. Verify if the thermal Regulator on the Printhead has failed.
a. Remove the Printhead and reseat cable connections. See the Removing
the Original Printhead Assembly procedure in Section 5, page Error!
Bookmark not defined..
b. If problem persists, replace with a new Printhead. See the Replacing the
Printhead Components procedure in Section 5, page Error! Bookmark not
defined..
4 Ensure that the Printer has received data (at the speed that it requires). See
Communication Errors in Section 2, page 72.