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DTC500 Series Card Printer/Encoders User Guide (Rev. 5.0)
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Verifying the Encoding Settings for DTC500 Series Card Printer and
Encoders
The purpose of this Technical Update is to clarify Encoding Settings in the DTC500 Series
Card Printer/Encoders. To ensure the proper function of your DTC500 Series Printer, all of
the Printer’s Encoding Options must be set correctly in the Printer’s LCD display. Please
refer to the tables (on the next page) to review the proper settings for (a) the different
DTC500 Series Printer models and (b) the different symptoms related to incorrect settings.
Follow these instructions to access your DTC500 Series Printer displays:
Use the Printers LCD display touch pad to press the Menu button.
Use the down arrow button to scroll down and select Setup Printer.
Use the down arrow button to scroll down and select the Encoder Settings.
The three (3) Encoding Options available are Mag, Smart and Prox. These options must be
set up according to the Printer model to avoid printing issues.
If you are unsure what your Printer should be set to at this time, please see the tables on
the following pages.
You can compare your Printer’s part number (located on the silver label on the bottom of
your Printer) to the part number (shown in the tables on the following pages) in order to
find the Printers correct settings.