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DTC500 Series Card Printer/Encoders User Guide (Rev. 5.0)
70
Troubleshooting the LCD Messages (continued)
Message Cause Solution
Print Data Indicates that the print data
sent to the Printer is corrupt
or has been interrupted.
See Communications Errors in
Section 2, page 72.
Print Ribbon Low Indicates that the print
Ribbon will soon run out.
If printing a large number of cards,
replace the Ribbon now or monitor the
Printer until the Ribbon is gone and
install a new Ribbon.
Print Ribbon Out Indicates that the print
Ribbon has run out.
Install a new Ribbon and press
RESUME to continue.
Print Station
Open
Indicates that the Print
Station is open during
printing.
Close the Station and press the
Printer's RESUME button to continue
or CANCEL to reset the Printer.
Print Timeout Indicates that the Printer was
unable to complete the print
process.
See Communications Errors in
Section 2, page 72.
Printhead Temp Indicates that the Printhead
Temperature Regulator is
not functioning properly.
See Resolving the Printhead Temp
Error Message in Section 2, page
107.
Program
Exception
Indicates that the system
Firmware has detected an
error while attempting to
process the current print job.
See the Updating the Printer’s
Firmware procedure in Section 9,
page 275.
RAM Memory
Error
Indicates that the Printer's
Memory Module is bad or
not installed properly.
See Resolving the DRAM Memory
Error in Section 7, page 247.
Ribbon
Jam/Broken
The print Ribbon is either
jammed or broken.
See Resolving the Ribbon Jam/Broke
Error Message in Section 2, page
102.
Continued on the next page