Filter
Top Products
6
English
Troubleshooting
If there is a problem with your shredder, check these symptoms and remedies. If you can-
not solve the problem, call your local dealer or contact Fellowes directly.
Do not open
shredder head
to attempt repair. You could be exposed to serious electric shock and
will void the warranty.
Symptom
Ready Light (F) will not light
Shredder does not start or stops while
shredding
Basket ajar light (H) is on
Basket full light (I) is on
Paper jam light (J) is on
Confetti-cut shredder (120C-2): Shredder
sheet capacity decreases, noise level
increases, or cutting cylinders stop with a
squeak or rubbing sound
Shredder runs for a few seconds after the
paper has cleared the cutters
Remedy
Make sure shredder is plugged in and
the control switch (E) is in the automatic [I]
position.
• Make sure shredder is plugged in and
control switch (E) is in the automatic [I]
position.
• Shredder is jammed. Follow the
instructions under Operation.
Make sure the waste basket drawer (A) is
all the way into the cabinet.
Empty the waste basket. Follow the
instructions under Operation.
Clear the paper jam. Follow the
instructions under Operation.
Oil the cutting cylinders. Follow the
instructions under Maintenance.
No action required. This is a self-cleaning
function.
Supplies
The following items for the 120-2 and 120C-2 shredders are available from Fellowes:
Item Quantity Part Number
Waste bags (in dispenser) 50/roll 36054
Waste basket (box) 1 box 400008
Powershred Lubricant
(120C-2 only) 12 oz. bottle 35250
To purchase supplies, contact Fellowes at the appropriate location listed on the back
page of this instruction manual, or visit us at
www.fellowes.com
.