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Fellowes conducts extensive testing to ensure that these shredders are capable of meeting all of the specifications
listed in the Product Profile (see page 2). However, the actual sheet capacity is dependent on a number of factors
including the type and weight of paper, the humidity, the voltage level of the power source, the temperature of the
motor, and the care with which the operator feeds the paper. Safety agency testing is conducted to ensure that the
shredder will operate to specifications even if the available voltage is 10% below or 6% above the rated voltage.
During this testing 2.5 minutes was taken to empty the basket each time it filled and the following capacities were
used for temperature rise testing:
Cut Size Number Paper Size
Voltage Hertz & Type of Sheets & Weight
220-240VAC 50HZ 3.9mm Strip Cut 17 A4 70g.
220-240VAC 50HZ 5.8mm Strip Cut 19 A4 70g.
220-240VAC 50HZ 3.9mm Confetti Cut 13 A4 70g.
120V 60Hz 5.8mm Strip Cut 19 8.5x11 20 lb.
120V 60Hz 3.9mm Confetti Cut 13 8.5x11 20 lb.
100V 50/60Hz 3.9mm Strip Cut 17 A4 70g.
100V 50/60Hz 3.9mm Confetti Cut 13 A4 70g.
Warranty
Fellowes, Inc. (“Fellowes") warrants the cutting cylinders of the machine to be free
from defects in material and workmanship for 20 years from the date of purchase by
the original consumer. Fellowes warrants all other parts of the machine to be free of
defects in material and workmanship for 2 years from the date of purchase by the
original consumer. If any part is found to be defective during the warrant period, your
sole and exclusive remedy will be repair or replacement, at Fellowes’ option and
expense, of the defective part.
This warranty does not apply in cases of abuse, mishandling, or unauthorized repair.
ANY IMPLIED WARRANTY, INCLUDING THAT OF MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE, IS HEREBY LIMITED IN DURATION TO THE APPROPRI-
ATE WARRANTY PERIOD SET FORTH ABOVE. In no event shall Fellowes be liable for
any consequential or incidental damages attributable to this product. This warranty
gives you specific legal rights. You may have other legal rights that vary from state to
state.
For more detail or to obtain service under this warranty, please contact the appropri-
ate location listed in the Contact for Service section of this instruction manual.
Warrantor: Fellowes, Inc.
6
Troubleshooting
If there is a problem with your shredder, check these symptoms and remedies. If you
cannot solve the problem, call your local dealer or contact Fellowes directly.
Do not
open shredder head
to attempt repair. You could be exposed to serious electric shock
and will void the warranty.
Symptom
Ready Light (F) will not light
Shredder does not start or stops while
shredding
Basket ajar light (H) is on
Basket full light (I) is on
Paper jam light (J) is on
Confetti-cut shredder (120C-2/C-120C)
Shredder sheet capacity decreases, noise
level increases, or cutting cylinders stop
with a squeak or rubbing sound
Shredder runs for a few seconds after the
paper has cleared the cutters
Remedy
Make sure shredder is plugged in and
the control switch (E) is in the automatic [I]
position.
• Make sure shredder is plugged in and
control switch (E) is in the automatic [I]
position.
• Shredder is jammed. Follow the
instructions under Operation.
Make sure the waste basket drawer (A) is
all the way into the cabinet.
Empty the waste basket. Follow the
instructions under Operation.
Clear the paper jam. Follow the
instructions under Operation.
Oil the cutting cylinders. Follow the
instructions under Maintenance.
No action required. This is a self-cleaning
function.
Supplies
The following items for the 120-2/C-120 and 120C-2/C-120C shredders are avail-
able from Fellowes:
Item Quantity Part Number
Waste bags (in dispenser) 50/roll 36054
Waste basket (box) 1 box 400008
Powershred Lubricant (120C-2/C-120) 12 oz. bottle 35250
To purchase supplies, contact Fellowes at the appropriate location listed on the back
page of this instruction manual, or visit us at
www.fellowes.com
.